Dedicated customer service professional and seasoned hospitality executive with over a decade of experience in managing accommodations, travel, and tours. Adept at providing practical management solutions and fostering excellent customer relationships. Proven track record as a strong team player and management member at Bayslodge Hotel & Apartments and Kaya Management & Travel & Tours Company. Skilled in handling multiple priorities, meeting tight deadlines, and maintaining high-quality standards.
• Diploma in Travel and Tourism, School of Aviation, Tema (August 2023)
• Certificate in Transport and Logistics (CILT GHANA), Regional Maritime University (June 2022)
• Diploma in Shipping Administration, Regional Maritime University (July 2019)
• Diploma in Hotel Operation and Management, Cambridge International College – Distance Learning – Accra (August 2009)
• WASSCE Certificate, Accra Girls Senior High (June 2007)
• Head of State Award Scheme (UK), Bronze Award Holder, Accra (May 2007)
Nana Aba combines a strong educational background in hospitality, travel, and logistics with hands-on experience to deliver exceptional service and management expertise. She thrives in fast-paced environments, excels in problem-solving, and is committed to exceeding customer expectations while ensuring operational efficiency.